Patient Resources

Hospital Care

The information below is to help you and your family make informed decisions about where to get best care.

Choose the Right Doctors

First and foremost, your doctor should listen to you and provide you with medical advice that meets yours and your family’s needs and values. If your doctor fails to listen to you, find a different doctor. You also want to know if your doctor has ever been sanctioned by the state medical board for substandard care or misconduct. The following links helps you make informed decisions on choosing your doctor.

CMS Nursing Home Comparisons

The CMS comparisons help you make an informed decision on choosing the right nursing home for your or your loved ones.

You’ve Suffered Medical Harm. What Do You Do Now?

What Do You Do After Suffering a Medical Harm?

  • Call multiple attorneys who specialize in medical cases.
  • Connect with Patient Safety Advocacy Groups. They provide moral support and can direct you to the right people or agencies.
  • Soon after the incident, ask for complete medical records, including doctor and nursing notes, lab results, audit trails, and copies of diagnostic images.
  • Ask early on to have your version of events noted in any investigation.
  • If a patient has died, consult with your attorney about whether to arrange for an autopsy.
  • When the doctor and hospital officials contact you or offer compensation, do not accept or make any counter offer until you have consulted with an attorney. Do ask how they will prevent similar future harm to other patients and whether other patients have been harmed before.
  • Irrespective of your legal course, report the incident to regulatory agencies like state medical boards, the Center for Medicare and Medicaid Services, the FDA, and the Joint Commission.

How to Be A Proactive Patient and Consumer

Under this directory, we have included many handouts that aim to help you and your family to ask the right questions during your medical care encounters and to make the best, informed healthcare decisions. You can download them to take with you to your doctors’ offices or share them with your friends and families.

Remember, it is your body and your health. In shared-decision making, “nothing about me without me.

Where to Report Poor Quality of Care and/or Healthcare Fraud

If you believe you or your loved ones were mistreated or harmed at hospitals or in clinics, you can file complaints to voice your concerns about the poor quality of care you received. The following links take you to various state and federal agencies that are supposed to protect the public. You have the right to have your voice heard.

Where to Report Adverse Events Involving Medications and Faulty Medical Products

For these types of adverse events, we highly recommend that you also report the incident to the U.S. Food & Drug Administration (FDA). This federal agency maintains Adverse Event Reporting System (FAERS) database that contains adverse event reports, medication error reports and product quality complaints resulting in adverse events. The data will help support the FDA’s post-marketing safety surveillance program for drug and therapeutic biologic products

Medical References

This section contains a list of medical references such as a medical dictionary, Mayo Clinic information, Merck Manual, and WebMD. Be informed. According to the 2006 report by Institute of Medicine, “Preventing Medication Errors”, medication errors harm about 1.5 million people in the US each year. We hope these references will help you make informed decisions on the medications you are taking or will be taking.